Data Analysis Workflow - Usability
Studies
Data Analysis Workflow Usability Studies
Data Analysis Workflow Usability Studies
This project evaluated the usability of an enterprise data analysis platform used to explore financial data and uncover insights. User research revealed unclear navigation and inefficient workflows that made analysis slower and more difficult.
Challenge
Users faced unclear navigation and inefficient workflows in the enterprise data analysis platform, making it slower and more difficult to explore financial data and uncover insights.
Design Goal
Identify key friction points and provide actionable recommendations to improve usability and workflow clarity.
My Role
I supported the research and usability testing phases of the project, contributing to planning, execution, and synthesis.
User Research
Usability Testing
Affinity Mapping
Data Analysis
UX Strategy
The Challenge
Users faced unclear navigation and inefficient workflows in the enterprise data analysis platform, making it slower and more difficult to explore financial data and uncover insights.
Design Goal
Identify key friction points and provide actionable recommendations to improve usability and workflow clarity.
My Role
I supported the research and usability testing phases of the project, contributing to planning, execution, and synthesis.
Usability Testing
User Research
Affinity Mapping
Data Analysis
UX Strategy
Results
Impact and Outcomes
Impact and Outcomes
This project produced clear usability insights that informed product and design decisions. The findings were shared with key stakeholders and helped guide improvements to core analysis workflows, including:
Research
Understanding the Users
Understanding the Users
I worked closely with the design and research team to collect and analyze feedback from a range of users, including internal stakeholders and developers. I supported interview preparation, note-taking, and synthesis to ensure research findings were well documented.
I organized insights into key themes and identified user pain points related to navigation, clarity of language, and task flows.
I worked closely with the design and research team to collect and analyze feedback from a range of users, including internal stakeholders and developers. I supported interview preparation, note-taking, and synthesis to ensure research findings were well documented.
I organized insights into key themes and identified user pain points related to navigation, clarity of language, and task flows.
Design & Test
Validation
Validation
Usability Testing
Usability Testing
I supported usability testing sessions focused on how effectively users could complete key investigative tasks, such as reviewing post-trade data and identifying anomalies. My contributions included observing sessions, documenting usability issues, and organizing usability scores and behavioral notes.
Data Analysis & Affinity Mapping
Data Analysis & Affinity Mapping
To quantify usability challenges, I supported the Senior Designer by compiling test results, analyzing user interactions, and reviewing task completion rates. I also contributed to affinity mapping to visualize key pain points and opportunities across user types and task complexity.
CLI
CLI
UI
UI
Reflection
What I Learned
What I Learned
Through this work, I gained practical experience supporting applied UX research in a cross-functional environment. Key learnings included:
